Question 1

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express), bank transfers, PromptPay, and TrueMoney Wallet.

Question 2

How long does shipping take?

Accepted Answer

Standard shipping within Bangkok takes 1-2 business days. Provincial delivery takes 3-5 business days. Express same-day delivery is available in Bangkok for orders placed before 12pm.

Question 3

What is your return policy?

Accepted Answer

We offer a 30-day satisfaction guarantee. If you are not completely satisfied, contact us for a full refund or exchange. Products must be unopened and in original packaging.

Question 4

Are your products really organic?

Accepted Answer

Yes! All our products are certified organic by internationally recognized bodies. We maintain strict quality control and provide certificates of analysis for all products.

Question 5

Do you offer wholesale pricing?

Accepted Answer

Yes, we offer B2B wholesale pricing for retailers, health stores, and distributors. Please contact our sales team at wholesale@greenleaforganics.com for more information.

Question 6

How do I track my order?

Accepted Answer

Once your order ships, you will receive an email and LINE notification with tracking information. You can also track your order in the My Orders section of your account.

Frequently Asked Questions

Frequently Asked Questions